Cookie Policy
Last Updated: 28 January 2026
1. What Are Cookies
Cookies are small text files that websites place on your device when you visit them. They serve a range of functions — from remembering your preferences to helping us understand how visitors use our site. Cookies are a standard technology used across the web and do not contain personal information such as your name or payment details. They help us provide a smoother browsing experience and improve the relevance of the information we present.
2. Types of Cookies We Use
Essential Cookies
Always Active
These cookies are necessary for the website to function correctly. They enable core features such as page navigation, session management, and access to secure areas of the site. Without these cookies, certain basic functionalities would not work. Essential cookies do not collect information that could be used for marketing or tracking purposes.
Analytics Cookies
Optional — Requires Your Consent
Analytics cookies help us understand how visitors interact with our website by collecting information about which pages are visited, how long users spend on the site, and how they arrived. This data is aggregated and does not identify individuals. We use this information to improve site performance and user experience. Our analytics provider is Google Analytics.
Marketing Cookies
Optional — Requires Your Consent
Marketing cookies are used to track visitors across websites and display more relevant advertisements. They help measure the effectiveness of advertising campaigns. These cookies may be set by third-party services such as advertising platforms. We only enable marketing cookies with your permission.
Preference Cookies
Optional — Requires Your Consent
Preference cookies allow the website to remember settings and choices you have made, such as your language preference or region. They help personalise your browsing experience without collecting information for advertising or analytics.
3. Third-Party Cookies
Some cookies on our site are placed by third-party services that we use to enhance functionality or understand site usage. These may include Google Analytics (analytics and usage data), Google Maps (embedded location map), and advertising platforms if marketing cookies are enabled. Each third-party service has its own cookie and privacy policy, which we encourage you to review.
4. Cookie Duration
Cookies have different lifespans depending on their purpose. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device until they expire or you delete them. Typical durations for our cookies include: essential cookies lasting the length of your browser session, analytics cookies retained for up to 14 months, marketing cookies retained for up to 12 months, and preference cookies retained for up to 12 months.
5. Your Cookie Preferences
Use the controls below to manage which cookie categories are active on this website. Essential cookies cannot be disabled as they are required for the site to work properly. Your preferences are saved to your browser and will be remembered on return visits.
6. Managing Cookies in Your Browser
In addition to the preference controls above, you can manage cookies through your browser settings. Below are instructions for common browsers. Please note that disabling cookies may affect site functionality.
Open Chrome and click the three-dot menu in the top-right corner. Go to Settings, then Privacy and Security, then Cookies and Other Site Data. Here you can block third-party cookies, clear existing cookies, and manage site-specific exceptions. You can also type chrome://settings/cookies in the address bar to access these settings directly.
Open Firefox and click the hamburger menu in the top-right. Select Settings, then Privacy & Security. Under Enhanced Tracking Protection, you can choose Standard, Strict, or Custom levels. The Custom option lets you block specific types of cookies. You can also manage exceptions and clear stored cookies from the same section.
On macOS, open Safari and go to Safari > Preferences > Privacy. You can check "Prevent cross-site tracking" and manage website data through the "Manage Website Data" button. On iOS, go to Settings > Safari > Privacy & Security and toggle the relevant options. Safari blocks third-party cookies by default.
Open Edge and click the three-dot menu, then Settings. Navigate to Cookies and Site Permissions > Manage and Delete Cookies and Site Data. You can block third-party cookies, clear existing cookies, and add specific site exceptions. You can also type edge://settings/content/cookies in the address bar.
For mobile browsers, cookie settings are typically found in the browser's settings or privacy section. The exact location may vary depending on your device and browser version.
7. Your Rights
You have the right to withdraw your cookie consent at any time using the controls on this page. You may also access information about the cookies stored on your device through your browser settings. Disabling optional cookies will not affect the basic functionality of our website, though some features such as analytics-driven improvements or personalised settings may be limited. If you have questions about our cookie practices, please contact us at [email protected].
8. Contact Us
For any questions about this Cookie Policy or your data preferences:
knovatemy
18/F, Tower 535, 535 Jaffe Road, Causeway Bay, Hong Kong
Email: [email protected]
Phone: +852 2785 4139